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Warranty Info

XBMC Xstream TV Box

Warranty Information

Thank you for your purchase of our MXQ Xstream - XBMC loaded TV set box. The box has a 30 money back guaranty (returns are at owners expense) and a limited 3 month exchange warranty covering manufacturer hardware defects. If the hardware fails to function send us an email outlining the issue and provide the serial number of your unit ( support@xbmcxstream.com ). We will contact you via email with the address to send us the return. Once we receive and inspect the returned TV Box a new TV Box will be sent to you to replace the defective one. Shipping costs for both sending and receiving the replacement box will be paid by the customer. A shipping invoice will be sent prior to replacing the defective box. Payment with VISA, Master Card, Amex, Discovery or PayPal can be used.

XBMCXstream.com  is not responsible for content accessed on your box or updating changes in XBMC software or addons. Each unit is loaded and checked for functionality prior to delivery.. From time to time XBMC updates both it's software and the third party addons usually update automatically through the XBMC system. In most cases updates this will not affect the performance of your unit.

If you require technical assistance with your unit please send us an email ( support@xbmcxstream.com ) and we will do our best to solve your problems. We include an easy set up guide that will answer most question about the operation of the unit. We can not guarantee that third party addons or XBMC will  be available in the future.

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